Outage in Lightspeed

Hospitality Netherlands - October 10th Settlement delay

Resolved Minor
October 13, 2025 - Started 4 days ago - Lasted about 4 hours
Official incident page

Incident Report

Hi there, We have detected a payout delay for some users of Lightspeed Payments in the Netherlands using Rabobank as their primary bank. Settlements sent on Friday may be delayed. We have contacted our banking partners to investigate and resolve this issue. We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this time.
Components affected
Lightspeed Payments

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/13/2025 03:27PM

We can confirm that as of 17:00 CEST on October 13, 2025, the issue resulting in a partial payout delay for Rabobank bank users has been resolved. All affected payouts have now been processed.
Impacted Rabobank users will receive their funds as soon as possible.

IDENTIFIED 4 days ago - at 10/13/2025 02:48PM

Further investigation has revealed that the delay has been caused by a technical issue with the beneficiary bank, Rabobank.
We remain actively engaged with Rabobank to explore all options to expedite payout processing.

IDENTIFIED 4 days ago - at 10/13/2025 11:42AM

Hi there,

We have detected a payout delay for some users of Lightspeed Payments in the Netherlands using Rabobank as their primary bank.
Settlements sent on Friday may be delayed. We have contacted our banking partners to investigate and resolve this issue.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this time.

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