Outage in Lightspeed
Restaurant (O-Series) Back Office Reports delayed for some users
Resolved MinorIncident Report
Summary AI Generated
Lightspeed Restaurant (O-Series) back office reports experienced delayed updates for some users, stemming from performance tuning work carried out earlier that day. The team identified the issue, refined the fix, and monitored performance before fully resolving the incident. The outage lasted approximately 2.7 hours before normal reporting functionality was restored.
Our team are adjusting the work done earlier today to fine tune back office reports performance after users had reported delayed updates. Some users remain impacted by this issue and our team are working to bring this back up to date.
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 07/29/2026 08:14AM
This incident has been resolved.
MONITORING
1 day ago - at 07/29/2026 06:58AM
The fix released earlier today has been refined, we will monitor performance.
IDENTIFIED
1 day ago - at 07/29/2026 05:33AM
Our team are adjusting the work done earlier today to fine tune back office reports performance after users had reported delayed updates. Some users remain impacted by this issue and our team are working to bring this back up to date.
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