Outage in Lightspeed
Brand Portals - Outage
Resolved MinorIncident Report
Summary AI Generated
NuORDER Brand Portals experienced an outage lasting approximately 1.4 hours on September 25, 2026, preventing users from utilizing the platform. Engineers identified the root cause and worked to restore service, which was fully brought back online before the incident was formally resolved. The incident was closed after a monitoring period confirmed stability with no further issues.
We are aware of an ongoing issue utilizing NuORDER Brand portals at this time. Our Engineering team is actively working to resolve the problem as quickly as possible. This page will be updated as soon as service is restored, we apologize for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/25/2026 03:07PM
This incident has been resolved.
MONITORING
2 days ago - at 09/25/2026 02:44PM
We are continuing to monitor for any further issues.
MONITORING
2 days ago - at 09/25/2026 02:37PM
Service has been fully restored and our Engineering team continues to monitor platform health to immediately respond in the event of any further performance degradation
IDENTIFIED
2 days ago - at 09/25/2026 02:07PM
Our Engineering team has identified the issue affecting the NuORDER Brand platform and service is currently being restored. Some users may still be impacted as this process in ongoing.
IDENTIFIED
2 days ago - at 09/25/2026 01:42PM
We are aware of an ongoing issue utilizing NuORDER Brand portals at this time. Our Engineering team is actively working to resolve the problem as quickly as possible. This page will be updated as soon as service is restored, we apologize for the inconvenience.
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