Outage in Liquid Web

Premium Business Email Login Issues

Resolved Minor
July 26, 2024 - Started about 2 months ago - Lasted about 13 hours
Official incident page

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Outage Details

We are currently experiencing issues with logging into the Premium Business Email. We are working with our email vendor to resolve this as quickly as possible. Please note that email delivery has not been affected.
Components affected
Liquid Web Business Email
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/26/2024 05:17PM

A solution has been put in place by our email vendor. The issue of preventing access to the control panel has been resolved.

If you have any questions, don't hesitate to get in touch with a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

INVESTIGATING about 2 months ago - at 07/26/2024 02:05PM

We continue experiencing issues with Premium Business Admin Control Panel logins.
Our Email vendor is actively working to resolve the problem.
Please note that email delivery to Webmail is not impacted. We will share further updates as they become available.

We appreciate your patience in the matter, and if you have any questions, don't hesitate to get in touch with a member of our support team via live-chat, ticket, or by phone at (800)-580-4985, (517)-322-0434 (international).

INVESTIGATING about 2 months ago - at 07/26/2024 05:04AM

We are currently experiencing issues with logging into the Premium Business Email. We are working with our email vendor to resolve this as quickly as possible.

Please note that email delivery has not been affected.

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