Outage in Liquid Web

Degraded Acronis performance

Resolved Minor
June 12, 2025 - Started 5 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Access to the Acronis UI is in a degraded state at the moment. Our vendor is working diligently on the issue and we will provide updates as they come. If you have any questions or concerns, please contact a member of our support team via live-chat (my.liquidweb.com) or ticket (support@liquidweb.com).
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/12/2025 08:40AM

This incident has been resolved.

MONITORING 4 days ago - at 06/12/2025 02:47AM

Our vendor has implemented a fix for the earlier Acronis-related issues, and services appear to be operating normally at this time. We will continue to monitor the situation closely for any further issues.

If you have any questions or concerns, please contact a member of our support team via live-chat (my.liquidweb.com) or ticket (support@liquidweb.com).

IDENTIFIED 5 days ago - at 06/12/2025 02:02AM

Access to the Acronis UI is in a degraded state at the moment. Our vendor is working diligently on the issue and we will provide updates as they come.

If you have any questions or concerns, please contact a member of our support team via live-chat (my.liquidweb.com) or ticket (support@liquidweb.com).

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