Outage in Liquid Web

Network Issue in DC4

Resolved Major
April 09, 2025 - Started 20 days ago - Lasted about 6 hours
Official incident page

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Outage Details

The Network Team has identified an issue with a switch in DC4 and is actively working on a resolution; we are aware of the impact and will keep you updated on progress. Our teams are here to help you. Please do not hesitate to get help via Chat or Case at my.liquidweb.com.
Components affected
Liquid Web PHX Network
Latest Updates ( sorted recent to last )
IDENTIFIED 20 days ago - at 04/09/2025 10:51PM

Our team is currently working on replacing the switch. We will continue to provide updates with our progress.

IDENTIFIED 20 days ago - at 04/09/2025 08:03PM

The outage was caused by a switch failure, and the issue has been identified. Our team is currently working on replacing the switch.

INVESTIGATING 20 days ago - at 04/09/2025 05:44PM

The Network Team has identified an issue with a switch in DC4 and is actively working on a resolution; we are aware of the impact and will keep you updated on progress.

Our teams are here to help you. Please do not hesitate to get help via Chat or Case at my.liquidweb.com.

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