Outage in Liquid Web

Rack Switch Down - Lansing DC3

Resolved Minor

May 07, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We recently identified an issue with a rack switch in one of our Lansing Data Centers. If your server is located in the affected area, you may have experienced a brief disruption in connectivity or a temporary increase in latency. The Network Team is actively working on a resolution; we are aware of the impact and will keep you updated on progress. Our teams are here to help you. Please do not hesitate to get help via Chat or Case at my.liquidweb.com.

Components affected

Liquid Web DC3 - LAN

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/07/2025 08:36PM

The connectivity issue affecting a rack switch in our Lansing Data Center has been fully resolved, and everything is operational.

MONITORING 12 months ago - at 05/07/2025 07:13PM

The connectivity issue affecting a rack switch in our Lansing Data Center has been fully resolved. Our team is closely monitoring the network to ensure ongoing stability and optimal performance.

INVESTIGATING 12 months ago - at 05/07/2025 07:07PM

We recently identified an issue with a rack switch in one of our Lansing Data Centers. If your server is located in the affected area, you may have experienced a brief disruption in connectivity or a temporary increase in latency.

The Network Team is actively working on a resolution; we are aware of the impact and will keep you updated on progress.

Our teams are here to help you. Please do not hesitate to get help via Chat or Case at my.liquidweb.com.

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