Outage in Liquid Web

InterWorx control panel service interruptions

Resolved Minor

October 27, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser. At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue. We will keep you updated as our team progresses with the solution. If you have any questions or concerns, please contact a member of our support team via live-chat or ticket (support@liquidweb.com).

Need to monitor Liquid Web outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/27/2025 10:19PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 10/27/2025 07:05PM

We are investigating intermittent InterWorx service interruptions affecting a subset of servers in our DC3 region. For specific minor versions of Interworx 7 and 8, clients may be experiencing issues logging into the Interworx control panel, webmail, or the file browser.
At this time customer websites are serving traffic, but may be affected by httpd restarts as our dev team works on the issue.
We will keep you updated as our team progresses with the solution.

If you have any questions or concerns, please contact a member of our support team via live-chat or ticket (support@liquidweb.com).

Latest Liquid Web outages

Magento 2 “PolyShell” File Upload Vulnerability efforts - about 9 hours ago

Infrastucture down issues at Phoenix Data Center - 7 days ago

Service Disruption Due to Network Switch Failure - 7 days ago

Magento “PolyShell” File Upload Vulnerability - 13 days ago

An issue reported with provisioning operations. - 14 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook