Outage in Liquid Web

Networking Issues DC2 and DC3

Minor
November 05, 2025 - Started 1 day ago
Official incident page

Incident Report

Liquid Web Systems Engineers are currently investigating a networking issues in our DC2 & DC3 Data Center. Liquid Web's Networking team have been engaged and are working to restore service as quickly as possible. We will provide further updates as soon as they become available. Our support team is on standby if you need any help or have questions or concerns. If you have any questions or concerns, please contact a member of our support team via live-chat or ticket (support@liquidweb.com).
Components affected
Liquid Web LAN Network

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Latest Updates ( sorted recent to last )
MONITORING about 10 hours ago - at 11/07/2025 01:24AM

Our Network Team will be installing security patches over the next few days to fully resolve this issue. Any clients with hardware firewalls that were affected will receive a ticket regarding an emergency maintenance. Security patching will result in down times of 30 minutes or less. High-availability firewall configurations can be patched without any downtime. Please check your customer portal for that notification.

We understand that up-time is critical, and we appreciate your cooperation as we take this proactive measure to protect your systems from potential threats.

We will keep this status page updated with our team's progress.

MONITORING 1 day ago - at 11/05/2025 06:57PM

Our Liquid Web Networking team identified the the networking issue with our DC2 & DC3 data centers. Networking is currently back online.

We will continue to monitor the system to ensure stability.

Thank you for your continued patience.

INVESTIGATING 1 day ago - at 11/05/2025 05:03PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 11/05/2025 05:02PM

Liquid Web Systems Engineers are currently investigating a networking issues in our DC2 & DC3 Data Center.

Liquid Web's Networking team have been engaged and are working to restore service as quickly as possible. We will provide further updates as soon as they become available.

Our support team is on standby if you need any help or have questions or concerns. If you have any questions or concerns, please contact a member of our support team via live-chat or ticket (support@liquidweb.com).

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