Outage in Liquid Web

Service Disruption Due to Network Switch Failure

Resolved Minor

March 24, 2026 - Started 3 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

Liquid Web experienced a 14-hour service disruption affecting some servers due to a failed network switch. The engineering team replaced the faulty switch, bringing affected services back online. After monitoring for stability, the incident was fully resolved.

We are currently experiencing a service disruption affecting some servers due to a failed network switch. Our engineering team is actively working to resolve the issue as quickly as possible. We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at support@liquidweb.com or via Live Chat.

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/25/2026 07:50AM

We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.

MONITORING 3 days ago - at 03/24/2026 06:09PM

The issue was caused by a failed network switch, which has now been replaced. Affected services are coming back online, and we are currently monitoring to ensure stability.

We appreciate your patience as our team worked to resolve this issue.

If you have any further questions or concerns, please feel free to reach out to us via live chat in your customer portal.

INVESTIGATING 3 days ago - at 03/24/2026 05:53PM

We are currently experiencing a service disruption affecting some servers due to a failed network switch. Our engineering team is actively working to resolve the issue as quickly as possible.

We appreciate your patience as our engineers work to restore full service. If you have any further questions or concerns, please contact us at support@liquidweb.com or via Live Chat.

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