Outage in Liquid Web
Infrastucture down issues at Phoenix Data Center
Resolved MajorIncident Report
Summary AI Generated
Liquid Web experienced network performance issues at their Phoenix Data Center (DC4-PHX) that caused connectivity problems for servers hosted there. The incident lasted 10.8 hours, during which engineers investigated the root cause and performed planned maintenance to stabilize and enhance network reliability. The service was fully restored and remained stable after monitoring confirmed the resolution.
We are investigating network performance issues affecting servers in our Phoenix Data Center. You may experience connectivity issues. Our Engineers currently investigating the issue to isolate the cause and restore stability.
Need help? Chat with us or create a case via my.liquidweb.com.
We appreciate your patience and understanding as we work to restore this service. Thank you.
Components affected
Liquid Web DC4 - PHXNeed to monitor Liquid Web outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/25/2026 08:30PM
We have been monitoring the situation, and everything has remained stable. This incident has now been resolved.
MONITORING
2 days ago - at 03/25/2026 03:17PM
We are currently performing a planned maintenance window to stabilize and enhance the reliability of our network. During this time, some users may experience intermittent connectivity issues.
We appreciate your patience as our team works to complete this maintenance. If you have any questions or need assistance, please chat with us or create a case via my.liquidweb.com.
MONITORING
2 days ago - at 03/25/2026 12:38PM
Servers are fully operational. Our Engineers are still mitigating and monitoring the situation.
We appreciate your patience and understanding while we work to resolve this issue.
If you have any questions or need assistance, please chat with us or create a case via my.liquidweb.com.
INVESTIGATING
2 days ago - at 03/25/2026 10:53AM
We are continuing to investigate network performance issues affecting servers in our Phoenix Data Center. Some clients may still experience connectivity issues. Our Engineers are actively working to isolate the cause and restore full stability as quickly as possible.
Need help? Chat with us or create a case via my.liquidweb.com
.
We appreciate your patience and understanding as we work to resolve this issue. Thank you.
INVESTIGATING
2 days ago - at 03/25/2026 09:44AM
We are investigating network performance issues affecting servers in our Phoenix Data Center. You may experience connectivity issues. Our Engineers currently investigating the issue to isolate the cause and restore stability.
Need help? Chat with us or create a case via my.liquidweb.com.
We appreciate your patience and understanding as we work to restore this service. Thank you.
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