Outage in LiveChat

Issues with accessing Agent Application

Resolved Major
October 14, 2024 - Started 25 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/14/2024 01:38PM

This incident has been resolved.

MONITORING 25 days ago - at 10/14/2024 01:23PM

We are continuing to monitor for any further issues.

MONITORING 25 days ago - at 10/14/2024 01:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 25 days ago - at 10/14/2024 01:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 25 days ago - at 10/14/2024 12:55PM

We are currently investigating this issue.

Latest LiveChat outages

Issues with AI functionalities - about 13 hours ago
Log in problem - about 14 hours ago
Delay in email delivery - 3 months ago

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