Outage in LiveKit
Intermittent connectivity disruptions in US regions
Resolved MinorIncident Report
Summary AI Generated
LiveKit experienced intermittent connectivity disruptions affecting a subset of sessions in US regions, particularly US East, due to internal network degradation between clusters. The disruptions caused brief interruptions (less than 5 minutes) to media relay across multiple sessions at various times between May 12-15, 2026. The incident was resolved after 9.9 hours when no further connectivity issues were observed, with the team continuing to investigate why their automatic reroute mechanism failed to activate during these isolated instances.
We are investigating intermittent connectivity disruptions affecting a subset of sessions, caused by internal network degradation between several of our US clusters (most heavily impacting US East). Affected sessions may see brief interruptions (less than 5 minutes) to media relay. We have observed these interruptions at the following times:
- 5/12/26 05:00 UTC
- 5/12/26 17:00 UTC
- 5/13/26 19:00 UTC
- 5/15/26 07:30 UTC
We are actively investigating. Further updates to follow.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 05/16/2026 02:50AM
We are resolving this incident as we have not observed any further connectivity disruptions. We'll follow up with a postmortem once available.
MONITORING
14 days ago - at 05/15/2026 09:16PM
We have not observed further instances of connectivity disruptions since 13:19 UTC. We are continuing to investigate why our reroute mechanism did not activate in these isolated instances and are monitoring for further disruptions.
INVESTIGATING
14 days ago - at 05/15/2026 04:57PM
We are investigating intermittent connectivity disruptions affecting a subset of sessions, caused by internal network degradation between several of our US clusters (most heavily impacting US East). Affected sessions may see brief interruptions (less than 5 minutes) to media relay. We have observed these interruptions at the following times:
- 5/12/26 05:00 UTC
- 5/12/26 17:00 UTC
- 5/13/26 19:00 UTC
- 5/15/26 07:30 UTC
We are actively investigating. Further updates to follow.
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