Outage in Livestorm
Users are unable to join the event room
Resolved MajorIncident Report
Summary AI Generated
Users were unable to join event rooms on the Livestorm app due to a problematic infrastructure update that was deployed. The issue affected the core functionality of the platform for 21 minutes before being resolved by rolling back the infrastructure changes. Normal service was restored and the team continued monitoring to ensure stability.
Our team has been alerted of an issue whereas users have been unable to join the room. We're investigating the cause and will provide an update as soon as possible. We are sorry for the inconvenience caused.
Components affected
Livestorm appTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/29/2026 09:47AM
The issue has now been resolved following the rollback of the recent infrastructure update. Normal behavior has been restored, and no further impact has been observed.
We apologize for any inconvenience this may have caused and appreciate your patience. We will continue monitoring to ensure ongoing stability and prevent recurrence.
MONITORING
1 day ago - at 04/29/2026 09:37AM
We recently deployed an update to one of our infrastructure components that caused this issue. This change has now been rolled back, users should be able to join the rooms at the moment, and we are continuing to closely monitor the situation.
INVESTIGATING
1 day ago - at 04/29/2026 09:30AM
Our team has been alerted of an issue whereas users have been unable to join the room. We're investigating the cause and will provide an update as soon as possible. We are sorry for the inconvenience caused.
Latest Livestorm outages
Event list degraded - about 2 months ago
Events List degraded - about 2 months ago
Event Duplication Failing - about 2 months ago
Login Issues Affecting Some Users - 2 months ago
Degraded Performance Related to Session Roles & Permissions - 3 months ago
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