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Outage in Livestorm

Event creation and event registration failing

Major
May 14, 2026 - Started about 1 hour ago
Official incident page

Incident Report

We have identified an issue with the event creation and registration. When attempting to create or register to an event, the operation does not complete successfully and the user sees an "Internal Server Error" We are currently investigating the issue and we will update you soon.
Components affected
Livestorm app

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Latest Updates ( sorted recent to last )
MONITORING 41 minutes ago - at 05/14/2026 01:24PM

The infrastructure component has been stabilized and scaled. Event creation and registration should now be working as expected.
We are continuing our investigation to determine the root cause of the saturation. We will provide a further update shortly.

MONITORING 43 minutes ago - at 05/14/2026 01:22PM

Event creation and registration should now be working as expected.
We are monitoring the situation following the actions taken by our engineering team.
Please let us know if you continue to experience any issues.

IDENTIFIED about 1 hour ago - at 05/14/2026 01:19PM

We have identified the root cause of this incident. An internal infrastructure component is experiencing saturation, causing event creation and registration operations to fail with an "Internal Server Error."
We are actively working on mitigation and will provide updates as the situation progresses.

INVESTIGATING about 1 hour ago - at 05/14/2026 12:54PM

We have identified an issue with the event creation and registration.
When attempting to create or register to an event, the operation does not complete successfully and the user sees an "Internal Server Error"

We are currently investigating the issue and we will update you soon.

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