Livestorm experienced a major incident where users encountered "Internal Server Error" messages when attempting to create events or register for events, lasting 1.5 hours. The root cause was identified as an internal infrastructure component being overwhelmed by an unusually high volume of scheduled jobs from a single source. The issue was resolved by removing the problematic jobs and scaling the infrastructure, restoring full functionality to event creation, registration, and all other features.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
This incident has now been resolved. The root cause was identified as an internal component being overwhelmed by an unusually high volume of scheduled jobs originating from a single source. We have since removed the problematic jobs and scaled the infrastructure accordingly.
All features, including event creation, registration, access to event rooms, and automated actions, are now fully operational.
We sincerely apologize for the inconvenience and are taking steps to prevent this from happening again.
Event creation and registration should now be working as expected.
We are monitoring the situation following the actions taken by our engineering team.
Please let us know if you continue to experience any issues.
We have identified the root cause of this incident. An internal infrastructure component is experiencing saturation, causing event creation and registration operations to fail with an "Internal Server Error."
We are actively working on mitigation and will provide updates as the situation progresses.
We have identified an issue with the event creation and registration.
When attempting to create or register to an event, the operation does not complete successfully and the user sees an "Internal Server Error"
We are currently investigating the issue and we will update you soon.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with