Outage in Localytics

Dashboard issue

Resolved Major

August 18, 2021 - Started over 4 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently seeing issues with data in the Usage and Events charts. Our team is actively investigating this and we will provide updates as soon as we have more information.

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 08/18/2021 05:21PM

Our team has confirmed that all the data has been backfilled and the issue is now resolved. Thank you for your patience while our team worked on this and please feel free to reach out to our Support team if you need any further assistance!

INVESTIGATING over 4 years ago - at 08/18/2021 03:42PM

Our team has made updates to our systems and the data has started processing. We expect to have all the data ingested by the end of the day. As soon as we have more information, we will reach back out with an update.

INVESTIGATING over 4 years ago - at 08/18/2021 02:15PM

We are currently seeing issues with data in the Usage and Events charts. Our team is actively investigating this and we will provide updates as soon as we have more information.

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