Outage in Localytics

Push Notification Sends Not Being Received

Resolved Major

June 15, 2021 - Started almost 5 years ago - Lasted about 21 hours
Official incident page

Incident Report

We have received reports that some push sends are not being received. Our team is aware of this issue and are currently investigating this with the highest priority. As more information is to share, we will update this incident. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED almost 5 years ago - at 06/16/2021 05:24PM

Our engineering team has confirmed that push notifications are back to normal operations. The team will continue to monitor our backend and is currently planning to update our systems to avoid situations like this in the future.

Please accept our apologies for any interruption to service, and feel free to contact our support team or your Customer Success Manager if you have any questions or concerns.

INVESTIGATING almost 5 years ago - at 06/15/2021 08:49PM

We have received reports that some push sends are not being received. Our team is aware of this issue and are currently investigating this with the highest priority.

As more information is to share, we will update this incident. Thank you for your patience.

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