Outage in Login.gov
Outage for Identity Verification
Resolved MajorIncident Report
Users will be unable to go through the identity proofing process at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.
All other services, including single sign-on and authentication, are functioning normally at this time. We will provide an update as soon as more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/22/2025 10:12AM
The situation has been resolved. Identity proofing services are now available.
INVESTIGATING
2 months ago - at 08/22/2025 04:00AM
Users will be unable to go through the identity proofing process at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.
All other services, including single sign-on and authentication, are functioning normally at this time. We will provide an update as soon as more information is available.
Latest Login.gov outages
Degraded SMS delivery - 14 days ago
Login.gov Customer Support Phone Number Unavailable - about 1 month ago
Partial outage for Identity Verification - about 2 months ago
Degraded SMS delivery - 2 months ago
Partial outage for Identity Verification [Nevada] - 2 months ago
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