Outage in Loop Returns
Packing Slips Not Generating Correctly
Resolved Minor
September 24, 2025 - Started 7 months ago
- Lasted 2 days
Incident Report
We have noticed degraded behavior around alignment of elements in generated packing slips for some merchants. We are actively investigating a root cause.
Components affected
Loop Returns Returns Portal Loop Returns Admin Portal Loop Returns Returns API Loop Returns 3rd Party IntegrationsTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
7 months ago - at 09/24/2025 02:35PM
We have noticed degraded behavior around alignment of elements in generated packing slips for some merchants. We are actively investigating a root cause.
7 months ago - at 09/24/2025 03:02PM
We have identified an issue around combining shipping labels with packing slips, and we are now applying a fix.
Latest Loop Returns outages
Split-fulfillment returns with package-protection-like products, such as Protect+ unable to be submitted - 5 days ago
Carrier Integration Delays - Royal Mail - 19 days ago
POS Locations Unable to Accept In-Store Returns - 25 days ago
Some returns unable to be created - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
