Outage in Loop Returns
Packing Slips Not Generating Correctly
Resolved Minor
September 24, 2025 - Started 4 months ago
- Lasted 2 days
Incident Report
We have noticed degraded behavior around alignment of elements in generated packing slips for some merchants. We are actively investigating a root cause.
Components affected
Loop Returns Returns Portal Loop Returns Admin Portal Loop Returns Returns API Loop Returns 3rd Party IntegrationsNeed to monitor Loop Returns outages?
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Latest Updates ( sorted recent to last )
4 months ago - at 09/24/2025 02:35PM
We have noticed degraded behavior around alignment of elements in generated packing slips for some merchants. We are actively investigating a root cause.
4 months ago - at 09/24/2025 03:02PM
We have identified an issue around combining shipping labels with packing slips, and we are now applying a fix.
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