Outage in LoopUp

Cloudflare Outage Impacting LoopUp Admin Portal

Resolved Major
November 18, 2025 - Started 28 days ago - Lasted about 18 hours
Official incident page

Incident Report

We are currently experiencing an issue affecting access to LoopUp One. Administrators are unable to log in and manage telephony services. Our engineering team has identified the root cause as a widespread Cloudflare outage, and we are actively working with our partners to restore services as quickly as possible. For real-time updates, please visit: https://www.cloudflarestatus.com. We will share further information and updates as soon as they become available. If you require immediate assistance, our Support Team is available 24/7 at servicedesk@loopup.com.
Components affected
LoopUp Admin Portal

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/19/2025 09:04AM

Our monitoring indicates that the Cloudflare issue affecting LoopUp One has now been resolved and full service has been restored.

If you experience any further issues, please contact us at servicedesk@loopup.com.

IDENTIFIED 28 days ago - at 11/18/2025 02:36PM

We are currently experiencing an issue affecting access to LoopUp One. Administrators are unable to log in and manage telephony services. Our engineering team has identified the root cause as a widespread Cloudflare outage, and we are actively working with our partners to restore services as quickly as possible.

For real-time updates, please visit: https://www.cloudflarestatus.com.

We will share further information and updates as soon as they become available. If you require immediate assistance, our Support Team is available 24/7 at servicedesk@loopup.com.

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