Cloud Telephony - Intermittent load issues impacting the LoopUp Admin Portal (admin.loopup.com and one.loopup.com)

This incident has been resolved.

Services have now been restored. We will continue to monitor the situation closely and provide updates as additional information becomes available.

Our Teams are still investigating, and we hope to have more clarity on the underlying cause very soon. We apologise for the disruption. The LoopUp Support Team are available 24/7 at servicedesk@loopup.com, if you need any assistance.

We are currently investigating an issue impacting access to the LoopUp Cloud Telephony Admin Portal (admin.loopup.com) and LoopUp One (one.loopup.com).

Users may experience intermittent issues and delays when attempting to navigate/sign-in to these portals. Some Users may be presented with an "Unable to load this page" error message or load a blank page.

Our Teams are investigating, and we will provide more information as soon as it's available. Should you need any immediate assistance, our Support Team are available 24/7 at servicedesk@loopup.com.