Outage in LoyaltyLion
Degraded merchant account & API performance
Resolved MinorIncident Report
We're currently experiencing degraded performance on the merchant account; load times for both customer facing functionality and aggregate information in the merchant account are elevated.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 03/31/2021 01:01PM
This incident has been resolved.
MONITORING
over 5 years ago - at 03/31/2021 12:31PM
We've rolled out our fix and are monitoring the results
IDENTIFIED
over 5 years ago - at 03/31/2021 11:36AM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 5 years ago - at 03/31/2021 11:35AM
We are continuing to work on a fix for this issue.
IDENTIFIED
over 5 years ago - at 03/31/2021 11:30AM
We've identified the root cause of the issue and are working on a fix.
INVESTIGATING
over 5 years ago - at 03/31/2021 11:29AM
We're currently experiencing degraded performance on the merchant account; load times for both customer facing functionality and aggregate information in the merchant account are elevated.
Latest LoyaltyLion outages
Elevated API/SDK response times and error rates - 3 months ago
Delays in data processing - 12 months ago
High response time on API endpoints - about 1 year ago
Partial API outage and delays in data processing - almost 2 years ago
Delays in data processing - about 2 years ago
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