Outage in Luno

Delayed account verification in Nigeria

Resolved Minor
March 26, 2022 - Started almost 3 years ago - Lasted 3 days
Official incident page

IsDown continuously monitors the Luno status page and multiple sources to provide up-to-date information. Check back with us for the latest Luno uptime status.

Outage Details

We are experiencing delays with account verification for new customers in Nigeria. Our service provider is currently experiencing an outage. We apologise for the inconvenience and will provide an update as soon as we have any correspondence.
Components affected
Luno Account verification
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 03/26/2022 10:51AM

Our service provider is now operational and we have managed to resume account verification for new customers. Our engineers will continue to monitor the progress to confirm service is fully restored.

IDENTIFIED almost 3 years ago - at 03/26/2022 07:06AM

We are experiencing delays with account verification for new customers in Nigeria. Our service provider is currently experiencing an outage. We apologise for the inconvenience and will provide an update as soon as we have any correspondence.

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