Outage in Luno
VIRTUAL is temporarily unavailable on Instant Buy and Sell
Resolved MinorIncident Report
We have identified an issue causing Virtuals Protocol (VIRTUAL) / Bitcoin (BTC) pair to be temporarily unavailable for customers using instant buy and sell.
This means any customer trying to purchase VIRTUAL using BTC will not be able to.
Our team is working on this as a priority.
We will update as soon as possible and appreciate your understanding in this matter.
Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 02/16/2026 08:27AM
Update:
Customers should have no issue purchasing Virtual using BTC.
We appreciate your patience and understanding in this matter.
IDENTIFIED
25 days ago - at 02/16/2026 01:02AM
We have identified an issue causing Virtuals Protocol (VIRTUAL) / Bitcoin (BTC) pair to be temporarily unavailable for customers using instant buy and sell.
This means any customer trying to purchase VIRTUAL using BTC will not be able to.
Our team is working on this as a priority.
We will update as soon as possible and appreciate your understanding in this matter.
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