Luno vs. Helium

Compare the status, incidents stats and history between Luno and Helium

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Luno

Luno current official status is Operational

Statistics

5
Incidents in the last 7 days
13
Incidents in the last 30 days
48
Incidents in the last 90 days

Latest incidents

Ongoing Public Holiday Reminder - Withdrawal Request will take longer than usual in Indonesia

Penarikan dana selama libur dan cuti bersama Natal Selama libur dan cuti bersama Natal pada tanggal 25 - 28 Desember 2025 dan 1 Januari 2026, penarikan dana berikut akan diproses 24/7 seperti bias...

Resolved Delayed SMS delivery

We are currently experiencing delays in SMS deliveries for some of our customers. Our team is aware of the issue and is investigating it urgently. We appreciate your patience and understanding in...

Resolved Public Holiday Reminder - Withdrawal Requests will take longer than usual in South Africa

The 25th and 26th of December 2025 are public holidays in South Africa, during which banks do not process payments. This means that any withdrawals from Luno that we send to the banks won’t be proc...

Helium

Helium current official status is Operational

Statistics

0
Incidents in the last 7 days
0
Incidents in the last 30 days
5
Incidents in the last 90 days

Latest incidents

Resolved Cloudflare Outage

Due to the current Cloudflare outage worldwide, some services are currently unavailable. We are monitoring the situation and will post updates here as they become available.

about 1 month ago Official incident report
Resolved Carrier Traffic Degradation

We’re seeing reduced traffic from one carrier starting yesterday. Other carriers are unaffected. We are collaborating with the carrier to understand the behavior. We’ll update once we have more det...

about 2 months ago Official incident report
Resolved Brownfield Service Degradation

We’re currently investigating a Brownfield service degradation. The issue appears to be linked to a connection problem between RADIUS AAA instances following the latest radiator-rs deployment. Our...

about 2 months ago Official incident report

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