Luno vs. Helium

Compare the status, incidents stats and history between Luno and Helium

Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.

Luno

Luno current official status is Operational

Statistics

4
Incidents in the last 7 days
16
Incidents in the last 30 days
44
Incidents in the last 90 days

Latest incidents

Ongoing Delayed SMS's in Nigeria

We have identified an issue that may cause some customers to experience delayed SMS delivery in Nigeria. Unfortunately, this issue is at a network level, but we are working with our 3rd party prov...

Ongoing Public Holiday Reminder - Withdrawal Requests will take longer than usual in Malaysia

The 27th of June 2025, Friday, is a public holiday in Malaysia, during which banks do not process payments. This means any withdrawals from Luno that we send to the banks won’t be processed by them...

Resolved Curve Token (CRV) Is Currently Unavailable

We're currently experiencing an issue that has caused Curve Token (CRV) to become unavailable to Buy/Sell. We are promptly working on resolving this and will further update as soon as possible. We ...

Helium

Helium current official status is Minor Outage

Statistics

0
Incidents in the last 7 days
1
Incidents in the last 30 days
2
Incidents in the last 90 days

Latest incidents

Ongoing FreedomFI AGW Unable to Onboard as IoT

We are currently investigating an issue preventing FreedomFi AGWs from being onboarded as IoT Hotspots. We are assessing the impact and determining next steps, including restoring onboarding capabi...

Resolved Hotspot Rewards Claim Outage

The core developers are investigating an outage in Hotspot rewards claiming in the Helium Wallet app. This appears to be due to a downstream dependency on an infrastructure provider that helps inde...

Resolved Solana Network Congestion

Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button o...

about 1 year ago Official incident report

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