Compare the status, incidents stats and history between Luno and Helium
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
DOT staking is currently experiencing delays and reduced rewards due to a Polkadot chain migration. We are monitoring the situation and will update once normal operations resume.
Customers who have staked ATOM will experience delays in their rewards payout. We are working to fix the issue as a priority and we apologise for the inconvenienced caused.
We have identified an issue were there are delays with withdrawals. Customers in South Africa requesting ZAR withdrawals are seeing slower than normal withdrawal times. We are working on the issue...
We’re seeing reduced traffic from one carrier starting yesterday. Other carriers are unaffected. We are collaborating with the carrier to understand the behavior. We’ll update once we have more det...
We’re currently investigating a Brownfield service degradation. The issue appears to be linked to a connection problem between RADIUS AAA instances following the latest radiator-rs deployment. Our...
We are aware of an issue affecting access to the Helium Mobile Builder Dashboard. Some users may be unable to log in, while others who can access their dashboards are experiencing issues viewing ...
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