Compare the status, incidents stats and history between Luno and Helium
Every service has different practices when updating its status page, so compare these stats with a grain of salt. E.g., one service can be more aggressive when updating its status page than other so that they will have more incidents, but it doesn't mean it is worse than the other.
Customers unable to use bank transfer deposit option at the moment. You can make use of our other deposit methods such as FPX and Touch n Go (Please ensure it’s from a bank account in your own nam...
We have identified an issue that has caused Cardano(ADA) sends and receives to be delayed. Sending and receiving Cardano may take longer than usual. Our team is currently working on this as a pri...
We are currently experiencing intermittent delays with deposits & withdrawals via bank transfers due to issues with one of our third-party providers. We are working closely with them to get t...
Due to Solana network congestion, transactions may fail or be delayed. For example, Hotspot reward claims may take several minutes to complete. Keep the wallet app open after hitting claim button o...
Due to high Solana congestion, transactions may fail or be delayed. Please retry failed transactions.
As reported by the community, The Helium Console has been dropping device uplinks since approximately 1:30 UTC. We are currently looking into it.
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