Luno vs Helium - Uptime & Outage Comparison
Compare uptime, outage statistics, and incident history between Luno and Helium. See which service has better reliability.
Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.
Luno
Status monitoring since June 2021
Operational
Luno Incident Statistics
2
Last 7 days
4
Last 30 days
39
Last 90 days
Recent Luno Incidents
Ongoing
3 months ago
Deposits unavailable in Kenya
We have identified an issue causing withdrawal processing in Kenya to be unsuccessful. Customers who attempt to with...
Ongoing
5 months ago
Deposits via Bank Transfer Are Temporarily Unavailable in Indonesia
Starting Tuesday, 24 February 2026 at 11:00 WIB, deposit services via Bank Transfer will be temporarily unavailable u...
Resolved
4 days ago
Delayed Account Verification In Indonesia
Customers in Indonesia may experience delays in account verification due to downtime with our third-party verificatio...
Helium
Status monitoring since June 2021
Operational
Helium Incident Statistics
0
Last 7 days
1
Last 30 days
1
Last 90 days
Recent Helium Incidents
Resolved
14 days ago
Decrease in Hotspot Heartbeats
We’re observing an increase in hotspot heartbeat issues and are currently investigating. We will continue to keep the...
Resolved
5 months ago
IoT Packet Router Diminished Performance
A performance issue is affecting Helium Packet Router performance in the Frankfurt region. This may affect IoT device...
Resolved
6 months ago
World Explorer Degraded Service
An upstream service is causing some Hotspots to fail to load. The team is investigating the issue and will deploy a f...
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