Outage in MedicalDirector Product
eRx: degraded performance - Identified
Resolved MinorIncident Report
We are currently experiencing delayed responses to eRx messages.
The issue has been identified and our engineering and operations teams are investigating. Every effort is being made to minimise the impact to you, your staff and your patients.
The issue is related to ePrescribing via eRx
We will send an update shortly as soon as more information becomes available and we apologise for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 02/28/2024 10:42PM
Performance is back to expected levels -- our team will continue to monitor
MONITORING
about 2 years ago - at 02/26/2024 11:02PM
Performance is back to expected levels -- our team will continue to monitor
IDENTIFIED
about 2 years ago - at 02/26/2024 02:29AM
We are currently experiencing delayed responses to eRx messages.
The issue has been identified and our engineering and operations teams are investigating. Every effort is being made to minimise the impact to you, your staff and your patients.
The issue is related to ePrescribing via eRx
We will send an update shortly as soon as more information becomes available and we apologise for any inconvenience.
Latest MedicalDirector Product outages
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Multiple SMS messages being sent to patients per paperless eRx script - about 1 year ago
MD Clinical paperless prescribing: Partial Outage (P2) - Identified - about 1 year ago
Paperless ePrescribing for MD Clinical: Scheduled Maintenance - about 1 year ago
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