Outage in Mention Me

Delay in webhook processing

Resolved Minor
May 31, 2023 - Started over 2 years ago
Official incident page

Incident Report

We're investigating delays in webhook processing. This may result in delays of delivery of data to 3rd parties via webhooks. We're scaling up our platform to handle this delay and will update within ~30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/31/2023 04:08PM

The delay in webhook processing has resolved.

IDENTIFIED over 2 years ago - at 05/31/2023 03:59PM

We continue to process the backlog - our new estimate expects it to be resolved in 5 minutes.

IDENTIFIED over 2 years ago - at 05/31/2023 03:34PM

We expect the backlog to be resolved in the next 15 minutes.

IDENTIFIED over 2 years ago - at 05/31/2023 03:23PM

We're investigating delays in webhook processing. This may result in delays of delivery of data to 3rd parties via webhooks.

We're scaling up our platform to handle this delay and will update within ~30 minutes.

Latest Mention Me outages

Platform Unavailable - over 1 year ago
Webhooks are being delayed - over 1 year ago
Consumer Journey Issues - over 1 year ago
Voucher Fulfilment Failure - almost 2 years ago
Clients not receiving 2FA SMS messages - almost 2 years ago

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