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Outage in Meraki

Dashboard issues with Live data

Resolved Minor
April 28, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Meraki Dashboard experienced issues where some customers could not use Live Tools or view live data for their network devices. The incident lasted 3.2 hours and affected the real-time monitoring capabilities of the platform. The engineering team identified the root cause, applied a mitigation, and confirmed full resolution with all systems returning to normal operation.

We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices.  We are actively triaging the issue, and will post an update when we know more.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/28/2026 07:19PM

Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved.  All systems are now operating normally.  If you continue to see issues, please contact Meraki Customer Support.

MONITORING 4 days ago - at 04/28/2026 05:41PM

Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems

INVESTIGATING 4 days ago - at 04/28/2026 04:10PM

We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices.  We are actively triaging the issue, and will post an update when we know more.

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