Meraki Dashboard experienced issues where some customers could not use Live Tools or view live data for their network devices. The incident lasted 5 hours and was classified as minor impact. The engineering team identified the root cause, applied a mitigation, and confirmed full resolution with all systems returning to normal operation.
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Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved. All systems are now operating normally. If you continue to see issues, please contact Meraki Customer Support.
Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems.
We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices. We are actively triaging the issue, and will post an update when we know more.
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