Outage in MeridianLink
MLM | OC - IDS Integration Errors
Resolved MinorIncident Report
IDS is working with Mortgage and OpenClose Support to resolve the issue identified on their end.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/21/2025 10:27PM
This incident has been resolved.
MONITORING
4 months ago - at 11/21/2025 09:50PM
IDS implemented a fix on their side. We are now monitoring the solution.
IDENTIFIED
4 months ago - at 11/21/2025 06:21PM
Users in OpenClose or MeridianLink Mortgage my experience a processing request error when using the IDS integration. IDS has confirmed the following workaround for users until this issue is fully resolved.
Workaround steps:
1. Submit an IDS request from your LOS
2. Receive a processing request error
3. Login directly to IDS to generate the document package
IDENTIFIED
4 months ago - at 11/21/2025 05:04PM
IDS is working with Mortgage and OpenClose Support to resolve the issue identified on their end.
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