MeridianLink experienced a 2-hour service disruption where clients were unable to process TransUnion credit pulls through the Consumer App Credit Reports component. The issue was identified as originating from TransUnion's systems, and TransUnion's support teams worked to implement changes that restored normal processing functionality. The incident was fully resolved after monitoring confirmed that credit pull applications were processing normally again.
This issue is confirmed to be resolved. Systems are all functioning normally.
TransUnion has made changes to address the issue. We are seeing applications processing normally now. We'll monitor for a bit to confirm that we don't see any continuing issues.
TransUnion is aware of an active incident and support teams are engaged and working towards resolution.
We are currently investigating an issue being reporting by clients not being able to process TransUnion Credit Pulls. We will keep you update as we learn more via our investigation with TransUnion.
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