Outage in MeridianLink
ML Portal - Required Custom Questions Submitting Blank
Resolved MinorIncident Report
Summary AI Generated
The MeridianLink Portal experienced an issue where required custom questions were being submitted as blank responses to ML Consumer/Opening instead of capturing user input. This affected the Portal App's ability to properly process form submissions with mandatory custom fields. The technical team identified the root cause, implemented a hotfix with minimal downtime, and resolved the incident after 6.4 hours of monitoring.
Our technical teams are aware of the issue reported that required custom questions are being submitted to ML Consumer/Opening from ML Portal as blank responses. We have identified the issue and are working on a hotfix.
Expectation is to see little to no downtime on the ML Portal side when the fix gets pushed thru.
Components affected
MeridianLink Portal App Operational StatusNeed to monitor MeridianLink outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/05/2026 10:15PM
This incident has been resolved.
MONITORING
7 days ago - at 03/05/2026 04:44PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 03/05/2026 03:52PM
Our technical teams are aware of the issue reported that required custom questions are being submitted to ML Consumer/Opening from ML Portal as blank responses. We have identified the issue and are working on a hotfix.
Expectation is to see little to no downtime on the ML Portal side when the fix gets pushed thru.
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