Outage in MeridianLink

MCL (Mortgage Credit Link) issue with credit card payments

Resolved Minor
November 25, 2025 - Started 19 days ago - Lasted about 1 hour
Official incident page

Incident Report

MeridianLink is aware of an MCL issue with credit card payments not processing. This issue began on 11/24/25 around 5:19 PM PST for all vendors. This impacts users IF they order credit reports with the requirement to pay by CCP at the time of order; it will cause orders to fail. Development is aware and is looking into it. We will keep you posted once we have an update.
Components affected
MeridianLink Mortgage Credit Link App Operational Status MeridianLink InstaScreen Operational Status MeridianLink Mortgage Credit Link Credit Integrations MeridianLink Consumer App Credit Reports MeridianLink Mortgage App LOS MeridianLink InstaScreen Partner Integrations MeridianLink QuickApp Pro/QuickLease Pro Operational Status MeridianLink Mortgage App Integrations

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 11/25/2025 04:42PM

This incident has been resolved.

MONITORING 19 days ago - at 11/25/2025 04:22PM

Development has addressed this issue. We are monitoring the results.

INVESTIGATING 19 days ago - at 11/25/2025 03:16PM

MeridianLink is aware of an MCL issue with credit card payments not processing. This issue began on 11/24/25 around 5:19 PM PST for all vendors. This impacts users IF they order credit reports with the requirement to pay by CCP at the time of order; it will cause orders to fail. Development is aware and is looking into it. We will keep you posted once we have an update.

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