Outage in MeridianLink
J.D. Powers error - Object reference not set to an instance of an object.System.NullReferenceException
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/12/2025 04:49PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 12/11/2025 09:34PM
Development has identified the issue and will deploy a hotfix tonight. If you opened a case for this issue, please update it tomorrow morning to confirm whether the problem is resolved.
MONITORING
about 1 month ago - at 12/11/2025 04:59PM
Our team has cleared the cache and believes the issue is resolved. If you have an open support case, please confirm that J.D. Powers is now functioning as expected. Thank you for your patience.
INVESTIGATING
about 1 month ago - at 12/11/2025 04:26PM
We are currently investigating this issue.
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