Outage in MessageMedia

Message Sending Delays

Resolved Minor

February 17, 2023 - Started about 3 years ago - Lasted 44 minutes
Official incident page

Incident Report

We have identified an issue with messages not being sent, we have implemented a fix. Start Time (AEDT): 18 February 2023 11:00 AM End Time (AEDT): 18 February 2023 11:50 AM Impact - Subset of API request returning a 500 Error code - Web portal sending delayed, messages were queued and sent. If you have any questions, please contact us at support@messagemedia.com

Components affected

MessageMedia The Hub MessageMedia REST API (api.messagemedia.com) MessageMedia Email To SMS MessageMedia SFTP Automation MessageMedia SOAP API (Legacy) MessageMedia HTTP API (Legacy) MessageMedia M4U API (Legacy)

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/18/2023 02:15AM

This incident has been resolved.

MONITORING about 3 years ago - at 02/18/2023 01:32AM

We have identified an issue with messages not being sent, we have implemented a fix.

Start Time (AEDT): 18 February 2023 11:00 AM
End Time (AEDT): 18 February 2023 11:50 AM

Impact
- Subset of API request returning a 500 Error code
- Web portal sending delayed, messages were queued and sent.

If you have any questions, please contact us at support@messagemedia.com

Latest MessageMedia outages

10DLC Delivery Issue US - AT&T - 5 days ago

EU3 Endpoint Connectivity Issues Causing Message Delays - 13 days ago

Social Campaigns Creation Failure – “Create” Button Not Responding - 18 days ago

MMS Degradation - about 1 month ago

Delays in Inbound Messaging - about 1 month ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook