Outage in MessageMedia

Message Sending Delays

Resolved Minor
February 17, 2023 - Started over 2 years ago - Lasted 44 minutes
Official incident page

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Outage Details

We have identified an issue with messages not being sent, we have implemented a fix. Start Time (AEDT): 18 February 2023 11:00 AM End Time (AEDT): 18 February 2023 11:50 AM Impact - Subset of API request returning a 500 Error code - Web portal sending delayed, messages were queued and sent. If you have any questions, please contact us at support@messagemedia.com
Components affected
MessageMedia The Hub MessageMedia HTTP API (Legacy) MessageMedia REST API (api.messagemedia.com) MessageMedia Email To SMS MessageMedia SFTP Automation MessageMedia M4U API (Legacy) MessageMedia SOAP API (Legacy)
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/18/2023 02:15AM

This incident has been resolved.

MONITORING over 2 years ago - at 02/18/2023 01:32AM

We have identified an issue with messages not being sent, we have implemented a fix.

Start Time (AEDT): 18 February 2023 11:00 AM
End Time (AEDT): 18 February 2023 11:50 AM

Impact
- Subset of API request returning a 500 Error code
- Web portal sending delayed, messages were queued and sent.

If you have any questions, please contact us at support@messagemedia.com

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