Outage in MessageMedia

Delays with receiving MMS

Resolved Minor
May 28, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Incident Report

We are currently experiencing delays with receiving MMS on our dedicated numbers. Our team is working diligently to resolve the issue as soon as possible. Sending/Receiving SMS working with no issue.
Components affected
MessageMedia The Hub MessageMedia SFTP Automation MessageMedia Oceania (Australia / New Zealand) MessageMedia North America (US / Canada) MessageMedia Africa MessageMedia Europe (UK) MessageMedia South America MessageMedia Asia MessageMedia REST API (api.messagemedia.com) MessageMedia SMPP (smpp.messagemedia.com) MessageMedia Email To SMS MessageMedia Inbound System (Webhooks)

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/29/2023 04:38AM

This incident has been resolved.

MONITORING over 2 years ago - at 05/28/2023 10:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 05/28/2023 03:09AM

We are currently experiencing delays with receiving MMS on our dedicated numbers. Our team is working diligently to resolve the issue as soon as possible. Sending/Receiving SMS working with no issue.

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