Outage in MessageMedia

Outbound Message Delays

Resolved Minor

January 30, 2024 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently observing delivery issues towards Australia - Telstra Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

Components affected

MessageMedia The Hub MessageMedia REST API (api.messagemedia.com) MessageMedia SMPP (smpp.messagemedia.com) MessageMedia Email To SMS

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 01/30/2024 07:20AM

This incident has been resolved.

MONITORING over 2 years ago - at 01/30/2024 07:12AM

Telstra have advised that the issue has been rectified and they are monitoring the current situation. Monitoring will remain in place overnight.

IDENTIFIED over 2 years ago - at 01/30/2024 06:07AM

Telstra have advised that there is currently a National issue with intermittent failures on sending and receiving SMS to/from their network handsets. Current investigation and restoration activities are underway. Next update will be after 1800 AEDT.

INVESTIGATING over 2 years ago - at 01/30/2024 05:52AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/30/2024 05:49AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/30/2024 05:28AM

We are currently observing delivery issues towards Australia - Telstra

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

Latest MessageMedia outages

10DLC Delivery Issue US - AT&T - 5 days ago

EU3 Endpoint Connectivity Issues Causing Message Delays - 13 days ago

Social Campaigns Creation Failure – “Create” Button Not Responding - 18 days ago

MMS Degradation - about 1 month ago

Delays in Inbound Messaging - about 1 month ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook