Outage in MessageMedia

Outbound Message Delays

Resolved Minor

January 30, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently observing delivery issues towards Australia - Telstra Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

Components affected

MessageMedia The Hub MessageMedia REST API (api.messagemedia.com) MessageMedia SMPP (smpp.messagemedia.com) MessageMedia Email To SMS

Need to monitor MessageMedia outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/30/2024 07:20AM

This incident has been resolved.

MONITORING about 2 years ago - at 01/30/2024 07:12AM

Telstra have advised that the issue has been rectified and they are monitoring the current situation. Monitoring will remain in place overnight.

IDENTIFIED about 2 years ago - at 01/30/2024 06:07AM

Telstra have advised that there is currently a National issue with intermittent failures on sending and receiving SMS to/from their network handsets. Current investigation and restoration activities are underway. Next update will be after 1800 AEDT.

INVESTIGATING about 2 years ago - at 01/30/2024 05:52AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 01/30/2024 05:49AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 01/30/2024 05:28AM

We are currently observing delivery issues towards Australia - Telstra

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

Latest MessageMedia outages

Delivery Issue US - Verizon - 20 days ago

Unable to add a contact within the inbox or within contacts of the UI - 22 days ago

Higher loading times for hub.messagemedia.com - 27 days ago

Australia – Call Forwarding Inbound SMS Issues - about 2 months ago

SMS Delivery Delays North America - Verizon - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5450 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook