Outage in MessageMedia

Outbound Message Delays

Resolved Minor
January 30, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently observing delivery issues towards Australia - Telstra Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts
Components affected
MessageMedia REST API (api.messagemedia.com) MessageMedia Email To SMS MessageMedia The Hub MessageMedia SMPP (smpp.messagemedia.com)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/30/2024 07:20AM

This incident has been resolved.

MONITORING 11 months ago - at 01/30/2024 07:12AM

Telstra have advised that the issue has been rectified and they are monitoring the current situation. Monitoring will remain in place overnight.

IDENTIFIED 11 months ago - at 01/30/2024 06:07AM

Telstra have advised that there is currently a National issue with intermittent failures on sending and receiving SMS to/from their network handsets. Current investigation and restoration activities are underway. Next update will be after 1800 AEDT.

INVESTIGATING 11 months ago - at 01/30/2024 05:52AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 01/30/2024 05:49AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 01/30/2024 05:28AM

We are currently observing delivery issues towards Australia - Telstra

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

Latest MessageMedia outages

Australia - Delivery Delays towards Telstra Network - 23 days ago
Toll Free Number Sending Issues - about 1 month ago
New Zealand - Intermittent issues delivering to 2degrees handsets - about 2 months ago
Contacts Service is unusable for EU customers - about 2 months ago
Contacts Service is unusable for EU customers - about 2 months ago

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