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Outage in MessageMedia

Issue Selecting Contact Groups/Lists on Sending Page

Resolved Minor
February 29, 2024 - Started about 2 years ago - Lasted 24 minutes
Official incident page

Incident Report

We have identified an issue with selecting contact lists or groups from the web-portal sending page (search contact groups). This is currently only affecting a sub-set of customers. We are working to resolve this issue as soon as possible, and will provide updates as necessary.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/29/2024 02:58AM

We have now resolved this incident.

IDENTIFIED about 2 years ago - at 02/29/2024 02:37AM

We have identified an issue with selecting contact lists or groups from the web-portal sending page (search contact groups). This is currently only affecting a sub-set of customers.
We are working to resolve this issue as soon as possible, and will provide updates as necessary.

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