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Outage in MessageMedia

Delayed Outbound SMS and Reporting

Resolved Minor
March 08, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently observing delays for Outbound SMS and Reporting. Our teams have been notified and are working on identifying and fixing the issue. Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts/Delayed Reporting
Components affected
MessageMedia The Hub MessageMedia REST API (api.messagemedia.com) MessageMedia SMPP (smpp.messagemedia.com) MessageMedia Email To SMS MessageMedia Inbound System (Webhooks) MessageMedia SFTP Automation MessageMedia Oceania (Australia / New Zealand) MessageMedia North America (US / Canada) MessageMedia Europe (UK) MessageMedia South America MessageMedia Asia MessageMedia Africa MessageMedia Shopify MessageMedia Hubspot MessageMedia SOAP API (Legacy) MessageMedia HTTP API (Legacy) MessageMedia NetSuite MessageMedia M4U API (Legacy)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/08/2024 11:16PM

The incident has been resolved and all systems are operational.

INVESTIGATING about 2 years ago - at 03/08/2024 09:30PM

We are currently observing delays for Outbound SMS and Reporting.
Our teams have been notified and are working on identifying and fixing the issue.

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts/Delayed Reporting

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