Outage in MessageMedia

Delayed Outbound SMS and Reporting

Resolved Minor
March 08, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently observing delays for Outbound SMS and Reporting. Our teams have been notified and are working on identifying and fixing the issue. Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts/Delayed Reporting
Components affected
MessageMedia M4U API (Legacy) MessageMedia SFTP Automation MessageMedia Oceania (Australia / New Zealand) MessageMedia North America (US / Canada) MessageMedia South America MessageMedia Africa MessageMedia Shopify MessageMedia Hubspot MessageMedia SOAP API (Legacy) MessageMedia HTTP API (Legacy) MessageMedia NetSuite MessageMedia Europe (UK) MessageMedia REST API (api.messagemedia.com) MessageMedia Asia MessageMedia The Hub MessageMedia Email To SMS MessageMedia SMPP (smpp.messagemedia.com) MessageMedia Inbound System (Webhooks)
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/08/2024 11:16PM

The incident has been resolved and all systems are operational.

INVESTIGATING 10 months ago - at 03/08/2024 09:30PM

We are currently observing delays for Outbound SMS and Reporting.
Our teams have been notified and are working on identifying and fixing the issue.

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts/Delayed Reporting

Latest MessageMedia outages

Australia - Delivery Delays towards Telstra Network - 23 days ago
Toll Free Number Sending Issues - about 1 month ago
New Zealand - Intermittent issues delivering to 2degrees handsets - about 2 months ago
Contacts Service is unusable for EU customers - about 2 months ago
Contacts Service is unusable for EU customers - about 2 months ago

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