Outage in MessageMedia

Inbound SMS Delivery Issue with Toll-Free Numbers - Canada

Resolved Minor

March 19, 2024 - Started 9 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently experiencing inbound SMS delivery issues in Canada that are using Toll-Free Numbers, and we are actively investigating the issue with our providers.

Components affected

MessageMedia North America (US / Canada) MessageMedia Inbound System (Webhooks)

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 03/20/2024 03:30PM

This incident has been resolved.

INVESTIGATING 9 months ago - at 03/19/2024 09:31PM

We are currently experiencing inbound SMS delivery issues in Canada that are using Toll-Free Numbers, and we are actively investigating the issue with our providers.

Latest MessageMedia outages

Australia - Delivery Delays towards Telstra Network - 23 days ago

Toll Free Number Sending Issues - about 1 month ago

New Zealand - Intermittent issues delivering to 2degrees handsets - about 2 months ago

Contacts Service is unusable for EU customers - about 2 months ago

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