Outage in MessageMedia

Web Portal Access Unavailable

Resolved Minor
June 03, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue causing the web portal frontend to be unresponsive. Currently all access is impacted. We're treating this as the highest priority incident and will update with information as soon as it comes to hand.

Need to monitor MessageMedia outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/04/2024 07:09AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/04/2024 02:52AM

We have issued a fix for the primary cause for this issue, and this has resolved the incident. We are monitoring the situation.

IDENTIFIED over 1 year ago - at 06/04/2024 02:32AM

The issue has been identified as also affecting some E2S sending (that relies on Contacts), and potential ecosystems contact syncing.

INVESTIGATING over 1 year ago - at 06/04/2024 02:18AM

We have identified an issue causing the web portal frontend to be unresponsive. Currently all access is impacted. We're treating this as the highest priority incident and will update with information as soon as it comes to hand.

Status Page Aggregator: Cut the Noise, Keep the Control

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook