Outage in MessageMedia

Delays in submissions to Webhooks

Resolved Minor
July 31, 2024 - Started 7 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Current Status: We are currently experiencing delays with webhook submissions. Our team is actively investigating the issue to determine the root cause and implement a resolution as quickly as possible. Impact: Users may experience delays in receiving webhook notifications. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 08/01/2024 02:27AM

This incident has been resolved.

MONITORING 7 months ago - at 08/01/2024 02:19AM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 08/01/2024 02:18AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 08/01/2024 01:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 08/01/2024 01:01AM

We are actively working on a fix for this issue and have observed a reduction in webhook delays due to the actions we have implemented.

IDENTIFIED 7 months ago - at 07/31/2024 11:49PM

We are continuing to work on a fix for this issue, we have scaled up our services to reduce the delays for our webhook notifications.

IDENTIFIED 7 months ago - at 07/31/2024 10:43PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 07/31/2024 09:08PM

Current Status: We are currently experiencing delays with webhook submissions. Our team is actively investigating the issue to determine the root cause and implement a resolution as quickly as possible.

Impact: Users may experience delays in receiving webhook notifications. We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the issue.

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