Outage in MessageMedia
Delayed Outbound SMS Sending and Reporting
Resolved MinorIncident Report
We are currently experiencing delays with Outbound SMS and Reporting.
Our teams have been alerted and are actively working to identify and resolve the issue. We recommend that customers refrain from resending campaigns and allow time for message processing to catch up.
Impact:
- Outbound message sending is delayed.
- Delivery receipts are delayed.
- Message reporting is delayed.
- Thank you for your patience as we work to resolve these issues.
Components affected
MessageMedia Oceania (Australia / New Zealand) MessageMedia North America (US / Canada) MessageMedia The Hub MessageMedia REST API (api.messagemedia.com)Trusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 08/07/2024 10:59PM
This incident has been resolved.
MONITORING
over 1 year ago - at 08/07/2024 08:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 1 year ago - at 08/07/2024 08:12PM
We are currently experiencing delays with Outbound SMS and Reporting.
Our teams have been alerted and are actively working to identify and resolve the issue. We recommend that customers refrain from resending campaigns and allow time for message processing to catch up.
Impact:
- Outbound message sending is delayed.
- Delivery receipts are delayed.
- Message reporting is delayed.
- Thank you for your patience as we work to resolve these issues.
Latest MessageMedia outages
MMS Degradation - 11 days ago
Delays in Inbound Messaging - 15 days ago
Hub Inbox Auto-Refresh Issue - 17 days ago
Duplicate SMS Sent for New or Re-Opened Conversations in Inbox - about 1 month ago
Support Emails Not Working - about 1 month ago
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