Outage in MessageMedia

Australia - Delivery Delays towards Telstra Network

Resolved Minor
December 26, 2024 - Started 8 days ago - Lasted about 14 hours
Official incident page

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Outage Details

We have identified an issue on the Telstra network where SMS delivery to Telstra handsets appears to be delayed. We have contacted Telstra and are awaiting their response. Other carriers are not affected.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 12/26/2024 05:44PM

This incident has been resolved.

MONITORING 7 days ago - at 12/26/2024 03:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 days ago - at 12/26/2024 10:41AM

We are actively investigating this issue in collaboration with Telstra. We will provide an update as soon as we receive more information from them.

INVESTIGATING 8 days ago - at 12/26/2024 04:23AM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 12/26/2024 03:20AM

We have identified an issue on the Telstra network where SMS delivery to Telstra handsets appears to be delayed.

We have contacted Telstra and are awaiting their response. Other carriers are not affected.

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