Outage in MessageMedia

Australia - Delivery Delays towards Telstra Network

Resolved Minor
December 25, 2024 - Started 10 months ago - Lasted about 14 hours
Official incident page

Incident Report

We have identified an issue on the Telstra network where SMS delivery to Telstra handsets appears to be delayed. We have contacted Telstra and are awaiting their response. Other carriers are not affected.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/26/2024 05:44PM

This incident has been resolved.

MONITORING 10 months ago - at 12/26/2024 03:33PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 12/26/2024 10:41AM

We are actively investigating this issue in collaboration with Telstra. We will provide an update as soon as we receive more information from them.

INVESTIGATING 10 months ago - at 12/26/2024 04:23AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 12/26/2024 03:20AM

We have identified an issue on the Telstra network where SMS delivery to Telstra handsets appears to be delayed.

We have contacted Telstra and are awaiting their response. Other carriers are not affected.

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