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Outage in MessageMedia

HUB Portal - Web Portal Unresponsive

Resolved Minor
January 22, 2025 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating a subset of customers experiencing errors on our web portal. This is impacting some users when a web page is loaded in the portal. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/23/2025 03:47AM

This incident has been resolved.

MONITORING about 1 year ago - at 01/22/2025 10:39PM

We have actioned a rollback and are currently monitoring the results.

INVESTIGATING about 1 year ago - at 01/22/2025 10:38PM

We are currently investigating a subset of customers experiencing errors on our web portal.
This is impacting some users when a web page is loaded in the portal.
We will update as soon as we have more information.

Latest MessageMedia outages

MMS Degradation - 11 days ago
Support Emails Not Working - about 1 month ago

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