Outage in MessageMedia

Delivery Issue United States - AT&T

Minor
April 15, 2025 - Started 17 days ago
Official incident page

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Outage Details

We are currently observing delivery issues for 10DLC in United States - AT&T. Incident Start Time: 2025-04-15 15:00 UTC Impact for 10DLC: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
MessageMedia North America (US / Canada)
Latest Updates ( sorted recent to last )
IDENTIFIED 41 minutes ago - at 05/02/2025 08:01PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 04/30/2025 02:24PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 04/29/2025 06:33PM

We are continuing to work on a fix for this issue.

IDENTIFIED 4 days ago - at 04/28/2025 06:11PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 days ago - at 04/25/2025 12:14PM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 04/23/2025 08:43PM

Thank you for your continued patience as we work through recent delivery issues affecting some AT&T 10DLC traffic.
Our engineers are actively working on a fix.

We apologize for the inconvenience and appreciate your continued patience.
Further updates will be provided as we make progress.

IDENTIFIED 10 days ago - at 04/22/2025 10:04PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 days ago - at 04/21/2025 04:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED 15 days ago - at 04/17/2025 02:50PM

We are continuing to work on a fix for this issue.

IDENTIFIED 16 days ago - at 04/16/2025 07:28PM

The issue has been identified and our engineers are working with a fix.

INVESTIGATING 16 days ago - at 04/16/2025 02:19PM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 04/15/2025 07:48PM

We are currently observing delivery issues for 10DLC in United States - AT&T.

Incident Start Time: 2025-04-15 15:00 UTC

Impact for 10DLC: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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