Outage in MessageMedia
RSA customers may encounter errors sending to CA numbers
Resolved Minor
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Outage Details
We are currently investigating an issue where customers utilizing RSA will receive Error formatting recipient
Number must be invalid when sending to CA numbers.
Components affected
MessageMedia REST API (api.messagemedia.com)Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/23/2025 04:27PM
This incident has been resolved.
MONITORING
about 1 month ago - at 07/23/2025 04:21PM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 07/23/2025 04:21PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 07/23/2025 04:11PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 07/23/2025 03:34PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 07/23/2025 02:58PM
We are currently investigating an issue where customers utilizing RSA will receive Error formatting recipient
Number must be invalid when sending to CA numbers.
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