Outage in MessageMedia

Delay in detailed reports and campaign reports

Resolved Minor
August 12, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue in which customers will see delays with detailed reports and campaign reporting.
Components affected
MessageMedia The Hub

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/12/2025 09:00PM

This incident has been resolved.

MONITORING 3 months ago - at 08/12/2025 08:16PM

A fix has been implemented and we are continuing to monitor the results in which detailed reports and campaign reports is starting to display data for the day.

IDENTIFIED 3 months ago - at 08/12/2025 07:02PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 08/12/2025 06:31PM

We are currently investigating an issue in which customers will see delays with detailed reports and campaign reporting.

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