Outage in MessageMedia
Hub Inbox Auto-Refresh Issue
Resolved MinorIncident Report
Summary AI Generated
MessageMedia's Hub Inbox experienced an auto-refresh issue that prevented new messages from displaying in real time, requiring users to manually refresh the page to see incoming messages. The Hub component was affected for 1.3 hours while the team investigated and implemented a fix. The incident was resolved after monitoring confirmed the fix was working properly.
We are currently experiencing an issue where the Hub Inbox is not automatically refreshing to display new messages.
Impact: Customers may not see incoming messages in real time. To view new messages, please manually refresh the page.
Status: Our team is investigating the issue and we will provide an update as soon as possible.
Components affected
MessageMedia The HubNeed to monitor MessageMedia outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/24/2026 03:58PM
This incident has been resolved.
MONITORING
1 day ago - at 03/24/2026 03:27PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 03/24/2026 03:26PM
The issue has been identified and a fix is being implemented.
MONITORING
1 day ago - at 03/24/2026 03:25PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 03/24/2026 02:45PM
We are currently experiencing an issue where the Hub Inbox is not automatically refreshing to display new messages.
Impact: Customers may not see incoming messages in real time. To view new messages, please manually refresh the page.
Status: Our team is investigating the issue and we will provide an update as soon as possible.
Latest MessageMedia outages
Support Emails Not Working - 24 days ago
Issue Adding or Editing Contacts in the UI - about 1 month ago
AU - Outbound Message Delays - about 1 month ago
Delivery Issue US - Verizon - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
